Refund policy

1. Right of withdrawal

You have the right to cancel this contract within fourteen days without stating any reason.

 

2. Withdrawal period

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.

 

3. Address

To exercise your right of withdrawal, you must contact us (Mini Indians, Helstr. 4, 32791 Lage, hello@miniindians.com, +49 (0) 5232- 803385) by means of a clear declaration of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

 

4. Compliance with the deadline

To meet the cancellation deadline, it is sufficient for you to send your notification of exercise of your right of cancellation before the cancellation period has expired.

 

5. Consequences of withdrawal

If you withdraw from this contract, we will have returned to you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; in no event will you be charged any fees for this repayment.

 

6. Right of retention

We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

 

7. Return of the goods

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. Please send returned goods always to:

Mini Indians

c/o Beckmann Systemlogistik GmbH

Standort: Köln-Lövenich

Dieselstr. 2

50859 Köln

We only accept returns for new and unused products. If the products you ordered have a defect or something is missing, please report it in advance. Otherwise we cannot guarantee that we will refund the full purchase price.

If you exceed the 14 day return policy and we have not confirmed an extended return policy, your return will be sent back to you.

If you would like to return your entire order and received a free product through a promotion, we ask you to return this product as well. Otherwise, we intend to withhold the purchase price until we have received the free product from you.

 

8. Return shipping costs

You bear the direct costs of returning the goods.

 

9. Compensation for value in contracts for the delivery of goods

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. Withdrawal form If you want to cancel the contract, please fill out this form and send it back:

To (Mini Indians, Hegelstr. 4, 32791 Lage, hello@miniindians.com)

I / we (1) hereby cancel the contract concluded by me / us (1) for the purchase of the following goods (1) / the provision of the following service (1), ordered on (1) / received on (1 ), name of the consumer (s), address of the consumer (s), signature of the consumer (s) (only if notification is on paper), date

(1) Delete what is inapplicable.